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How to Protect Yourself from Scams

Important information for your safety

1 Understand how the scam works

Criminals create fake profiles posing as attractive, successful people on dating apps.

They build online relationships over time to gain the victim's trust.

They ask for gift card purchases using false pretexts such as emergencies or prizes.

Once the code is shared, the amount is permanently lost — with no possibility of reversal.

2 Warning signs

Financial requests from people you recently met online.

Excuses to "unlock payments" or "resolve urgent financial problems".

Pressure to share gift card codes or make quick transfers.

Very attractive profiles or stories that seem "too good to be true".

Refusal to make video calls or meet in person.

Platforms most targeted by scammers

Scams are not limited to these platforms, but are frequently reported on them:

Tinder Badoo Bumble Grindr Hinge Facebook Dating Instagram WhatsApp Telegram

3 How to protect yourself

NEVER share gift card codes

Codes are personal and non-transferable. Once shared, the amount is lost.

Be wary of online financial requests

Especially from people you recently met, regardless of the platform.

Verify identity before trusting

Research the person's name and photos. Use Google reverse image search.

When in doubt, don't do it

If you feel unsure, the right answer is not to take the action.

Report suspicious profiles

Use the platforms' reporting tools to protect other people.

Critical information

There is no refund after the gift card is redeemed
The destination of the code cannot be traced
Transactions cannot be reversed after use
Scams happen on any digital platform

Do you have questions?

Our team is available 24/7 to help

Talk to support — +55 11 97456-8958
24/7 support

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